Support when you need it

Tell us what you tried, what you expected, and what happened. We’ll get back to you with a clear next step as soon as we can.

Send a support request

For account, product, or integration questions, email our support address. We’ll reply to the address you contact us from.

Email hello@salisea.com

What to include

  • The email address used for your Salisea account
  • The organization, property, or unit affected
  • The shortest steps that reproduce the problem
  • What you expected and what happened instead
  • The approximate time and a screenshot when useful

Do not send passwords, access tokens, payment-card data, or guest identity documents.

What we can help with

Account and access

Sign-in, organization membership, language, and account settings.

Inbox and replies

Forwarded messages, inquiry processing, translations, and reply drafts.

Calendar and availability

Bookings, blocks, iCal synchronization, and availability searches.

Integrations

Email, Telegram, MCP clients, and connecting Salisea to ChatGPT.

Privacy and security

For personal-data requests, contact our privacy address. If you suspect unauthorized account access, contact general support immediately.

Email privacy@salisea.com